Terms of Service

Welcome to Riviera Sweet. By accessing or using the Riviera Sweet online store, you agree to comply with and be bound by these Terms of Service.

1. General

These terms apply to all customers who browse, access, or place orders through Riviera Sweet. By using the store, you confirm that you have read and accepted these terms.

2. Products

Riviera Sweet offers sweets and related food products. Product descriptions, images, sizes, ingredients, and availability are provided for informational purposes and may be updated from time to time.

3. Product Availability

All products are subject to availability. Riviera Sweet reserves the right to limit quantities or discontinue products without prior notice.

4. Orders

Placing an order through Riviera Sweet constitutes a request to purchase the selected products. Riviera Sweet reserves the right to accept, reject, or cancel an order when necessary, including in cases of incorrect product information, availability issues, or suspected fraudulent activity.

5. Prices and Payment

All prices displayed by Riviera Sweet are subject to change without prior notice. The applicable price is the price shown at the time the order is placed.

6. Delivery

Riviera Sweet will arrange delivery according to the delivery options available at the time of purchase. Delivery times may vary depending on the location, order volume, product preparation, and circumstances outside the store's control.

7. Food Products and Allergies

Customers are responsible for reviewing product descriptions, ingredients, allergen information, and any applicable usage or storage instructions before purchasing or consuming products.

Customers with food allergies or dietary restrictions should carefully review the available product information before placing an order. Riviera Sweet does not guarantee that products will be suitable for every dietary requirement unless specifically stated.

8. Product Quality and Storage

Customers are responsible for following any storage instructions provided with the products after delivery. Riviera Sweet is not responsible for damage or deterioration caused by improper storage or handling after delivery.

9. Returns and Exchanges

Due to the nature of food and perishable products, returns and exchanges may be restricted for health and safety reasons. Any approved return or exchange will be handled according to the applicable conditions of Riviera Sweet.

10. Cancellations and Refunds

Order cancellations and refunds are subject to the applicable conditions of Riviera Sweet. Approved refunds will be processed according to the applicable payment method and procedures.

11. Website Use

Customers agree not to misuse the Riviera Sweet website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.

12. Intellectual Property

All content displayed on the Riviera Sweet website, including text, images, logos, graphics, and other materials, is protected by applicable intellectual property laws and may not be reproduced or used without permission.

13. Privacy

Riviera Sweet respects customer privacy and uses customer information for purposes related to processing orders, delivery, customer service, and operating the online store, in accordance with applicable laws and regulations.

14. Limitation of Liability

Riviera Sweet will make reasonable efforts to ensure that product information and website content are accurate. However, the store is not responsible for temporary website interruptions, delays caused by third parties, or circumstances beyond its reasonable control.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations of the State of Kuwait.

16. Changes to These Terms

Riviera Sweet reserves the right to update or modify these Terms of Service when necessary. Any changes will become effective when published on the website.